You can return your item(s) within 14 days of the purchase date. If the product(s) is not damaged or faulty, and you simply decided that you do not want it anymore, you will receive a full refund, less the return shipping costs and installation costs.
How long does it take for me to receive a refund?
After the approval of your return, NOMI will grant you a refund within 14 working days from the date we receive the returned product(s).
What is the return notice period?
NOMI provides its customers with a 48 hour notice period for returns.
What does “Return for Any Reason” mean?
If you decide after receiving the delivery of your product(s) that you wish to return the product(s) for any reason, you can. We are so confident that you will love your purchase that if for whatever reason you do not, you can return it.
What happens if I don’t like the product once it arrives?
We are so confident you will love your NOMI product that we have created the ‘Return for Any Reason’ policy. If you are unhappy, simply contact us to arrange for your ret
How do I return my purchase?
NOMI is dedicated to providing the best customer support. If you wish to return an item(s), please send an email to hello@nomi.com.au. We kindly ask that you include your purchase order number so we can find your order details in the most convenient way.