How are the Kura units delivered?
Units are delivered assembled if they are under a certain length and access is not an issue. If your unit is over a certain length or you have restricted access such as a lift, then it will be delivered in sections.
Considering access for delivery of your Nomi products?
Nomi’s products are suitable for residential and commercial projects and as such, they are able to be configured for lift or stairwell access. Tabletops and storage units can be broken into sections to ensure that products are able to make it into your space. For lift access, standard lifts can hold a 2.
How will I know how my order is progressing?
Once your payment is received, your purchase is sent directly to our workshop. So that you can monitor the progress of your purchase you will receive five emails regarding the status of your order.
How long will it take for my products to be made and shipped?
You will see ‘estimated delivery days’ located in the design studio and at the point of checkout. We will let you know if there are any delays and will be in touch throughout the crafting of your prod
How do I change my shipping address after my order has been placed?
We kindly ask you to email our customer service centre at hello@nomi.com.au.
My items haven’t arrived yet. What can I do?
Please allow up to 14-28 business days for from the day you received the order confirmation. For any additional concern, please do not hesitate to email our customer service centre at hello@nomi.com.
Can I pick up my order direct from NOMI?
Yes, you will see an option in the checkout to ‘collect from Nomi warehouse’ – please note the warehouse is located in Sydney.
How much is delivery?
We offer Australia-wide coverage for all NOMI products. To easily calculate your delivery, simply enter your postcode on the product page or at checkout.
How long does it take for my products to be made and delivered?
Production and delivery time varies depending on the item(s) ordered, your customisation preferences and your location. Each product(s) will have an estimated shipping period indicated when you checkout.